Services

The following concierge services can scheduled by contacting our Guest Services Department at 415 421-2100 or by emailing our Guest Services Manager at Guest Services. Most services are discounted when combined or ordered as a package deal included in the rental rate. Information about the vendor of the service is provided when the service is not directly delivered from Casa Buena Vista Rentals.

TRANSPORTATION SERVICES

Are you flying into SFO? We now offer private car service which includes picking you up at the airport, stopping by our office to pick up your units keys and taking you to your unit. When scheduled in advance the keys can be sent out to you ahead of time. This all inclusive car service is only $90 for a maximum of 4 passengers. All you have to do is email us your flight details and contact information.

KEY SERVICE OPTIONS

We manage properties throughout San Francisco. On the day of your arrival you must collect the keys to your unit from our office at 3PM. This may be inconvenient when using public transportation or a taxi. We offer several services to assist you with the key collections.

• Advance Mail Service

  Bypass having to pick up your key from our office by having them securely mailed with tracking notifications. Domestic key service must be scheduled 7 days in advance for a $25 fee. International key service must be scheduled 12 days in advance for a $50 fee.

• Key Return Service

  On the day of your departure you are required to return the keys to our office by 11:30AM. This service allows you to leave the keys in the unit for a $25 fee with advance notice.

• Meet and Greet

  We can also schedule a more personalized check in by meeting you at the property with the keys. The rate is $40 when scheduled during business hours.

EQUIPMENT RENTALS

To better accommodate your stay we offer equipment rentals. When requested in advance the one-time rental fee of $35 includes the delivery and setup prior to your arrival. If damaged the equipment is subject to a deduction from your damage deposit unless you purchased damage insurance. All equipment rental sales are final

• Air Mattress

  For reservations not exceeding the maximum number of guests, an air mattress is available for rental. Not all units provide the necessary space to accommodate an air mattress.

• Computer Printer

  Typically this service is for our Executive guests and may already have been included in the rental rate.

• Infant Crib

  We can provide an infant's crib however we do not provide the linen.

• Toddlers Play Pen

  We can provide a play pen for toddlers however we do not provide the linen.

HOUSEKEEPING SERVICES

The units are pre-cleaned and we require a $75 cleaning fee per visit. Guests can request additional cleanings during their stay at a discounted rate. 21 night occupancies are required to schedule cleanings every 2 weeks. Basic service does not include laundry, linen, or bath towels. Full service is all inclusive but does not include personal laundry. The rate varies based on the size of the unit and the frequency of the cleaning. Basic cleanings averages from $50 to $120. Full service cleanings averages from $75 to $150. You can request a quote for your specific unit through email.